Here’s the warranty information adapted for lithium batteries:
Warranty Information for Lithium Batteries
The warranty is against manufacturing defects. Any defective product will be repaired or replaced free of charge within the warranty period, subject to the following conditions:
- This product carries a 02-year parts/replacement warranty from the date of purchase. Terms & Conditions apply.
- Product model & serial number must be duly filled in, stamped & signed by the seller.
- This warranty is not valid for claims resulting from accident/mishandling/during transportation/wrong installation done by an unapproved installer.
- Before installation, please follow necessary precautions in the installation guide.
- When any fault occurs to the product, please contact the company/service center/dealer for repair first.
- No warranty will be applied if the unit is damaged by any short circuit or due to input/AC voltage fluctuations.
- No warranty will be claimed if the unit is opened by any unauthorized person or if the unit warranty seal is broken.
- Warranty void if OVE logo is removed anywhere from the product.
- Warranty void if battery damaged due to lightning, etc.
- Warranty would be covered under manufacturer terms & conditions.
- For Warranty Claim, Battery Drop & Pickup to Service Centre is entirely Customer Responsibility.
- In case of any dispute, any legal formalities arise; it will be proceeded in the jurisdiction of Lahore.
Terms & Conditions Apply
*Warranty Terms & Conditions change without any prior notice.
Note: The time for any kind of warranty claim is approximately 7 working days, starting from when the customer registers the complaint and provides the product for assessment.